Frequently Asked Questions

What is Cardinals Premier Travel?

Cardinals Premier Travel is an all-inclusive curated trip hosted by the Arizona Cardinals that will include: Airfare, Hotel Accommodations, Game Tickets, & More.

What information do I need to fly with Cardinals Premier Travel?

To complete a reservation, you'll need the following details for each guest in your party:

  • Passenger legal first and last name
  • Date of birth
  • Gender
  • Email address
  • Phone number

What are the acceptable forms of ID on travel day?

Beginning May 7, 2025, the government will require all IDs to be REAL ID compliant.Click Here for more details. Customers without a compliant REAL ID will not be able to travel.

Acceptable forms of ID include:

  • REAL ID compliant license or identification card
  • U.S. Passport or Passport Card
  • U.S. Military ID
  • DHS Trusted Traveler card
  • State-issued Enhanced Driver's License
  • Foreign Passport
  • Tribal Card
  • Border Crossing Card
  • HSPD-12 PIV card

What is the check-in process with Cardinals Premier Travel?

The check-in process will be hassle free. You will work with one of our dedicated Cardinals Premier Travel Service Reps to get all the necessary information before arrival at Sky Harbor International Airport (PHX). Upon arrival at Sky Harbor International Airport you will receive your boarding pass and luggage tag for your rollaboard bag.

If I purchase, can I cancel and get a refund?

Participant may receive a refund (subtracting a $25 administrative fee) if CET sells all of the available seats on the aircraft after Participant cancels.

Can I change the name on my reservation?

Yes, you can change the name on the reservation up until September 26, 2025 at 5:00 PM MST.

What is the baggage policy?

Each guest will be able to have (1) checked bag and (1) personal item per-person. We strongly encourage our guests to check their rollaboard bag and have (1) personal item due to the limited space on the aircraft. There will be no checked baggage fee.

How will I know where I am seated on the plane?

Seat assignments are handled by Cardinals Premier Travel and are based on your package tier and the order in which purchases are made. Cardinals Premier Travel will do their best to accommodate parties being seated together. Seat preferences will be considered but cannot be guaranteed.

Still have questions?

Reach out and a Cardinals Premier Travel representative will be happy to assist you